How deposits and payments made directly to us are refunded, published in advance.
What do I need to send before a job starts?
The final master of the recording, the format you want the copies in and the quantity. All three are confirmed in writing before anything is reproduced.
Can you handle the quantity I have in mind?
Tell us how many copies you need and what they are for, and we say plainly whether the job fits what we do and how long it takes.
Do I need the rights to the recording?
Yes. A reproduction job is only agreed for material the client is entitled to copy, so we ask about it before quoting.
Say what the recording is and where it will be played, and we come back with the format, the quantity and the wait.
If a simpler format does the job for your use, that is the one we suggest, even when it costs you less.
Format, quantity and delivery date stay written against the job, so a repeat order comes out exactly the same.
Doubts about the master, the format or the timing are settled before the job starts, not when the copies arrive.
We are based in South Yarra, Australia, and a message reaches the people who actually handle the job.
Fieldzz Discos USA reproduces sound recordings, and agrees the format, the quantity and the schedule in writing before any copy is made.
This site sets out who we are, what we do and how to reach us. Nothing is ordered or paid for here.
Last updated: October 2, 2026
No payment is taken on this website. Since nothing is charged here, nothing sent through this page can need a refund. What follows covers money paid to us later, directly, and is published ahead of time so the rules are known first.
If you cancel before we have begun, any deposit paid to secure the order or booking comes back in full, within 10 business days of a written request, to the originating account.
When work is already under way, the refund is the part not yet spent on materials or labour, with the deduction itemised in writing before payment.
Should we be unable to deliver what was agreed for a reason on our side, everything you paid is returned in full, without deduction or fee.
Write to contact@boundmarkusa.online with the order reference. We confirm receipt the same business day and tell you the date the refund will be issued.